Millennia of knowledge are at risk! Save the treasures of the Great Library in this asymmetrical & unconventional game for 2-4 players.
Latest Updates from Our Project:
Fulfillment & Shipping
over 6 years ago
– Sun, Dec 10, 2017 at 08:50:16 PM
Greetings, LudiCrats!
(apologies in advance if you are backer of our other 2017 campaigns and receive this message multiple times - we are shipping everything at the same time)
We hope you are well, and as this year is drawing to a close, you have time to enjoy boardgaming with your friends and relatives.
This update contains information about our packing and shipping process. We've placed the more currently relevant information at the top, followed by photos and video of how fulfillment went, including our "crush tests". Make sure to scroll down to see them!
We have been very busy in preparing packages and shipping games to you. It appears that some rewards were even delivered early, according to the comments and messages we received.
About 85% of rewards have been shipped. What remains are some of the rewards with add-ons via Backerkit, which are a little more complicated to handle. If you have such a reward, please know that it is very likely that they will come in separate packages. Unfortunately, we can not tell you if yours is such a case, due to the hundreds of different combinations of items we have had to pack.
Also, please note that, as mentioned on the campaign page, there is no tracking available. All rewards have been shipped by Deutsche Post / DHL, and depending on your location, they may be delivered by your national postal service or DHL - apparently it varies even within a country, e.g. in the USA.
Another thing to note is that Backerkit shipping status does not reflect the current status of your package. With so many packages to do this season (4000+), there is no way to individually find yours among the giant piles of boxes we have had to handle. You can check out the pictures below for scale.
Speaking of Backerkit, if you were late in submitting your address after the survey was locked down, or if you still have not done so, your package will be sent after everything else has been fulfilled. If your backerkit status is "Ready to Ship", you are all set, and your shipment is on its way.
Finally, a word about delivery times. Please remember that we have no control over how quickly a package is delivered. That is in the control of your local delivery service. Deutsche Post / DHL is very, very efficient about getting the games out of Germany (they do not want to store them any more than they have to), and those are then handed off to your local authorities.
This is why we asked you to provide an address that is valid through February 2018 - sometimes it inexplicably takes very long for a package to be delivered, even when others in your area have received rewards that we shipped at the same time as yours. So please do not worry about non-delivery at least until the end of January. We routinely receive returned packages (usually due to an incorrect address or non-pickup at the post office). Sending a replacement to you prematurely usually results in both packages eventually getting delivered.
As we have done time and again in backer updates, let us remind you to contact us directly, with a message via the KS messaging system, if you have any issues with your pledge. Unfortunately we can not solve or track any issues via the comments, and you can't (well, shouldn't) post your personal information there. So, please message us to get our attention directly and promptly.
With all that said, let's take a look at how we packed and shipped everything!
Well, first things first. Before we went to the warehouse, we sorted the locked-down address data by type of reward:
We had a few thousands of games to pack, and we needed boxes. So boxes we ordered (to a custom size designed to protect the game), and boxes we made, and boxes we dumped by the cartful in one long corridor:
Then, we called up Deutsche Post / DHL, and asked them to kindly come and pick up a few thousand pieces of mail from us. And they did:
Pickups happened on various dates, so unfortunately we can not tell you exactly when yours was shipped, but as noted above, the vast majority has been picked up. Please allow time for the process to work, and you will get your rewards for supporting the creation of this game.
About that, please know that we are so very grateful for your support. We are an indie company with limited distribution capabilities, and for a lot of the games we make, we could not make without you believing in us and the work that the game designers, illustrators, graphic designers, playtesters and many more put in, sometimes over a period of many years.
As always, please reach out to us with a message via the KS system. If you can not find how to do that, use the Kickstarter website (not the app), click on our name, and in the desktop version scroll down, and then click the blue "Contact me" button. In the mobile version, simply click "Contact" and then "Ask a question".
WE HAVE A GAME!
over 6 years ago
– Thu, Oct 26, 2017 at 01:55:07 AM
... and so does Babis:
Greetings from Essen, LudiCrats!
As you can see in the video below, Alexandria. Has. Just. Arrived. We made it just in time for Spiel, and we are very happy to be able to be there when Babis opened his first copy.
And thanks to Maija & Harry-Pekka Kuusela, we now have the first, amazing, official, fantastic, long-awaited, terrific, high-def, Nutella-tastic unboxing video:
We can't begin to tell you how happy we are to have your support, to be able to make this beautiful box, full of strange mechanisms and great components. We are very proud of this game, and we can't wait to get it to you!
Now, it is only the basic game we have ready. The Deluxe game will not be sold at Spiel. As soon as Spiel is done next week, we head to the warehouse and we start packing up games.
US backers: We are investigating the possibility of sending a container to you so that you can get your game from within the USA. Stay tune for more news!
As always, please send us a message via the KS messaging system if you have any issues with your pledge. We'd be happy to help!
Best,
-LC
Last Call!
over 6 years ago
– Wed, Oct 18, 2017 at 11:21:38 PM
Greetings, LudiCrats!
(apologies in advance if you are backer of our other 2017 campaigns and receive this message multiple times - we are locking all surveys down at the same time)
Well, where there's smoke... there must be a library about to start burning. Alexandria is rolling off the presses today! Yes, today! We hope to send a truck over at 16:00 CET and pick up the pallets... for the basic edition. Unfortunately, the Deluxe edition will take another week to get ready, because we are waiting for the custom-shaped wooden tokens. But, we expect to be able to show you a nice unboxing of Alexandria very soon!
We hope to start fulfillment as soon as the Deluxe edition is ready, so it is now time to close the Backerkit survey. We will be charging credit cards in 48 hours from now, on Saturday 21 October, so now is the time to add whatever other items you wanted, and double-check your address.
We will also be locking addresses at the same time, so please take some time to check the address you have submitted.
Remember to enter your address using only basic latin characters, and please make sure you choose an address you will have access to well into February. If you need to, choose a friend's or relative's address. We hope to ship already in November, but with the busy holiday season coming up, you never know what might happen.
You can add any last-minute items and check your address here:
Thank you so much for your support. Given our already tight margins and a year full of unexpected expenses (airshipping components, delays in the supply chain, repacking games, etc.), we appreciate every little bit of additional support you can give to us and our graphic designers, illustrators and of course, the game designers!
We wish we could keep the Backerkit survey open indefinitely, but unfortunately we must close it so we can move on with fulfillment in a timely fashion. We expect that the next time we have such offers for our games to be next year in the spring.
Once again, if you have any issue or question about your pledge, please let us know with a message through the Kickstarter system. If you use the KS app, you may need to use the website (in desktop view) instead to send us a message.
Best,
- LC
Surveys are a go!
over 6 years ago
– Wed, Oct 04, 2017 at 10:11:01 PM
Greetings, LudiCrats!
We are now neck-deep in the production process, and we are aiming to complete the games as promptly as possible. We are on track for fulfillment as scheduled.
Now, thanks to our recent experience and increasing familiarity with Backerkit, we have been able to bring you your surveys a bit more quickly for this campaign.
The "smoke test" has been successful, and we can now expand the survey to all. As soon as this backer update is live, you will get an email to the email address you use with Kickstarter (or with Facebook, if you use it to log in to Kickstarter).
You do not need to create a BackerKit account to fill out your survey, just click on the link and complete the survey! You will there be able to provide your address, sign up for our newsletter, and get our other games if you'd like.
Please check your spam folder if the email does not arrive by tomorrow. If it is not there, you can always access your information here: https://alexandria.backerkit.com/.
If you have any questions or if there is any trouble with your survey, please contact support at https://alexandria.backerkit.com/faq, click "Contact Us", and the nice Backerkit people will help you out!
We will never tire of thanking you for your support. For a small indie board game publisher without set distribution, your continued funding of our games means so much to all of us!
As ever, if you ever have any questions or issues about your pledge, please send us a message via the KS system.
Best,
-LC
THANK YOU!
over 6 years ago
– Fri, Sep 29, 2017 at 11:03:58 PM
Greetings, LudiCrats!
Wow, that is quite the finish! Together with a nice round 1400 of you, we are now able to create a truly unique game.
Babis has worked hard for a long time to design Alexandria, and so have a dozen other talented people. It is a joy, and it is a privilege to have worked with them, and it is only right that their efforts are validated with the funding success of this campaign.
We are moving swiftly with production. We do not expect to make much more copies than the campaign has funded, since we still do not have distribution, but the first step has been made.
We have also been working with Backerkit to get ready for asking for your addresses as soon as possible after the end of the campaign, so look out for an update about that. We will first be sending a "smoke" test to a random 10% of backers, followed by the survey being sent to everyone else.
In the meantime, sit tight, and we hope to have some news about production, along with pictures of samples that are finally making their way to us.
As always, please feel free to reach out to us with a message through the KS messaging system, should you have any questions about your pledge.
Dearest backers, thank you, thank you for once again writing the next chapter in our publishing story. We are just a bunch of board game geeks, just like you, trying to make good games for you, and for us. Please know that this is only happening because of your support, exactly the reason why Kickstarter exists. THANK YOU!
